Terms of Service

Last updated: July 2026

These terms govern your use of TicketStack (the "app"). By creating an account or using the app, you agree to them.

The service

TicketStack lets you save, organize, and design digital keepsakes of tickets for events you've attended. A free plan includes storage for up to 10 tickets. A paid subscription removes that limit and unlocks additional features (stats, badges, and future premium features).

Your account

You're responsible for keeping your sign-in credentials secure and for all activity under your account. You must provide accurate information when creating an account.

Subscriptions and billing

The premium subscription is billed monthly at the price shown in the app at the time you subscribe. It renews automatically each billing period until you cancel. You can cancel at any time from your account settings; access continues until the end of the billing period you already paid for. Payments are processed by Stripe; we do not store your card details.

Your content

You retain ownership of the photos and ticket information you upload or create in the app ("your content"). You grant us a license to store, process, and display your content solely to provide the app's functionality to you. You're responsible for making sure your content doesn't infringe someone else's rights or break the law.

Acceptable use

Don't use the app to upload unlawful, infringing, or abusive content, attempt to disrupt or reverse-engineer the service, or access other users' accounts or data without authorization.

Account deletion

You can delete your account at any time from Profile > Delete Account. This permanently removes your tickets, uploaded images, and profile, and cancels any active subscription. This cannot be undone.

Disclaimer of warranties

The app is provided "as is" without warranties of any kind, to the extent permitted by law. We don't guarantee the app will be uninterrupted, error-free, or that your content will never be lost, though we take reasonable steps to prevent that.

Limitation of liability

To the extent permitted by law, we aren't liable for indirect, incidental, or consequential damages arising from your use of the app. Nothing in these terms limits liability that can't be limited under applicable law.

Termination

We may suspend or terminate accounts that violate these terms. You may stop using the app and delete your account at any time.

Changes to these terms

We may update these terms from time to time. We'll update the "Last updated" date above when we do. Continuing to use the app after a change means you accept the updated terms.

Governing law

These terms are governed by the laws of England and Wales.

Contact us

Questions about these terms? Email support@ticketstackapp.com.