Delete Your Account

Last updated: August 2026

If you still have the app installed

Open TicketStack, go to Profile > Delete Account, and confirm. This is immediate and permanent - there is no recovery period afterward. Deleting your account removes:

• Your profile (name, email, subscription status)
• All tickets in your collection
• All photos you've uploaded or generated for those tickets
• Your sign-in credentials

If you have an active subscription, it is cancelled as part of the same process so you won't be billed again.

If you no longer have the app installed

Email support@ticketstackapp.com from the email address on your account and ask us to delete it. We'll confirm your identity and delete your profile, tickets, uploaded photos, and cancel any active subscription within 30 days.

What may not be deleted immediately

Some records can briefly persist afterward, consistent with standard operational and legal retention practices - for example, transaction records Stripe retains for its own accounting and fraud-prevention obligations, or copies in short-lived backups. These are not accessible through the app once your account is deleted.

Questions

Contact support@ticketstackapp.com.